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Saturday, June 28, 2025

Q&A With Dr. RK Prasad: Exploring Classroom Coaching’s Comeback

Exploring AI’s Position In eLearning And ILT’s Strategic Comeback

Dr. RK Prasad has many years of expertise in company coaching, college educating, and eLearning. Immediately, he speaks with us about how AI is bringing the classroom again into vogue, the unreplaceable function of people, making ready for an L&D future with AI, and extra.

There’s nonetheless some reluctance to undertake AI within the eLearning trade. What would you say to L&D professionals who consider that AI is a human substitute?

Final month, I used to be talking with a bunch of Studying and Growth leaders concerning the way forward for Educational Design. One senior supervisor summed it up in a single sentence: “I am excited by AI’s potential and likewise questioning if I will have a job in 5 years.” That stress? It is actual, and it is rising.

Synthetic Intelligence is already reshaping how we create, ship, and consider studying. At first look, that feels like a dream come true: quicker content material growth, personalised studying paths, real-time analytics. However scratch the floor, and there is a larger shift underway, one which challenges our assumptions about what makes an L&D crew indispensable.

The query we needs to be asking is not whether or not AI will substitute us. It is this: What is going to nonetheless require a distinctly human contact? And the way can we defend and amplify it?

Primarily based in your real-world experiences, how is AI impacting the Educational Design subject proper now?

The AI tsunami has already hit Educational Design. Let’s not sugar-coat this. Educational Design, the craft of constructing efficient, participating studying experiences, is going through automation head-on.

Instruments resembling ChatGPT, Midjourney, Vyond, Synthesia, and Canva’s AI suite now let a single individual produce scripts, voiceovers, visuals, and storyboards in a fraction of the time it used to take a crew. Adaptive studying engines resembling MaxLearn and Docebo are personalizing experiences at scale. Translation instruments like Smartcat are lowering turnaround time and price by over 50%. It is thrilling. Nevertheless it’s additionally unsettling.

When a junior designer can generate a fundamental onboarding module in two hours utilizing AI, what occurs to the senior designer who used to take two weeks? What occurs when inner enterprise models understand they will bypass L&D completely and nonetheless get “ok” coaching?

Even worse, what occurs when the mental property in your coaching supplies—your secret sauce—is absorbed into AI coaching information or leaked via unsecured platforms?

What are the restrictions of AI with regards to studying content material growth and supply?

Regardless of the facility of those instruments, AI cannot replicate every little thing. It might probably’t coach somebody via a troublesome dialog. It might probably’t discover {that a} high-potential chief is withdrawing throughout a classroom exercise. It would not really feel the hesitation in somebody’s voice throughout a role-play.

It would not perceive the messy, lovely nuance of human habits in actual time.

That is why I consider Teacher-Led Coaching (ILT) and stay facilitation are going to make a strategic comeback. Not because the default mode, however because the premium tier; the a part of the studying technique reserved for high-stakes transformation, management growth, and cultural alignment.

As a result of no AI-generated module, irrespective of how elegant, can replicate:

  • Belief-building between people
  • Cultural sensitivity in a worldwide crew context
  • The flexibility to learn a room, pivot mid-session, and create a protected area
  • Judgment honed via many years of expertise

In brief, AI is sensible at content material. However transformation occurs in context, and context remains to be human terrain.

How can organizations future-proof themselves and their groups whereas nonetheless embracing the potential of AI?

We hedge. Not by rejecting AI, however by doubling down on what makes us uniquely human. Here is what I believe we want  to do:

1. Protect and prioritize stay experiences. ILT and classroom-based studying provide a relational depth that digital cannot contact. Use AI to automate the “what,” and reserve people for the “why” and “how.”

2. Elevate judgment and ethics. Who will resolve which habits counts as “success” in your management module? Who ensures bias would not creep into your DEI coaching information? These are usually not duties for algorithms. They demand human oversight and moral reasoning.

3. Construct emotional intelligence as a core ability. AI would not know the way to mediate battle, coach anxiousness, or encourage belief. You do. And that makes you invaluable.

4. Create real studying communities. Whereas everybody else automates their LMS to ship nudges, you possibly can create inner networks, mentoring circles, and suggestions boards the place workers be taught from each other, not simply from content material.

5. Defend your mental property. Keep away from importing proprietary content material into public AI instruments. Advocate for safe, enterprise-grade AI techniques. Educate your crew on the dangers of “immediate leakage” and shadow AI use.

Listed here are 5 questions to seek out your human edge. Ask your self and your crew:

  1. What elements of our L&D work depend on emotional intelligence or stay interplay?
  2. Which stakeholders belief us due to our judgment, not simply our output?
  3. What coaching moments have we led that would by no means have labored in an AI-only format?
  4. The place will we create psychological security, not simply compliance?
  5. What a part of our expertise is so context-rich that it could be unimaginable to simulate or replicate?

These are the fault traces AI cannot cross. And so they’re the place our future lies.

What do you assume the longer term holds for AI in studying, significantly relating to the human-AI collaboration?

It may be a hybrid future, not a binary one. AI is not the enemy. Used correctly, it is an unbelievable ally, however we have to be discerning. Use it to scale, simplify, and pace up. However draw a line across the work that defines your humanity.

At CommLab India, we’re integrating AI in our translation and speedy growth pipelines. However we’re additionally operating high-touch management labs, feedback-intensive efficiency teaching, and experiential workshops that AI could not lead.

The closing wager is that folks will matter extra. AI is coming for the repeatable, the scalable, the impersonal. Let it. What it might’t contact—not but, perhaps by no means—is what makes you human:

  • Your capability to hear deeply
  • Your intuition to guard learners
  • Your expertise for turning friction into development
  • Your reward for connecting individuals

The winners of the subsequent decade in L&D will not be those who used AI essentially the most. They will be those who knew what to not hand over. So, lean into your humanness. Design with empathy. Facilitate with presence. And train others to do the identical. As a result of ultimately, the neatest instruments on this planet will not matter if nobody trusts the arms that use them.

What function do human qualities nonetheless play in Educational Design?

A considerate counterpoint: do not simply be human, be distinctive. Let me provide a mild problem to every little thing I simply mentioned.

Sure, human qualities resembling empathy, judgment, and belief matter. However we needs to be cautious to not romanticize them as completely protected from disruption. AI is advancing quick, quicker than most of us are ready for. It is studying to imitate emotional nuance, adapt conversations in actual time, and even simulate facilitation dynamics. It is already analyzing behaviors, voice inflections, and determination patterns with eerie precision.

So, whereas we could really feel safe in our “human edge” in the present day, that edge is narrowing rapidly. Which is why it isn’t sufficient to easily be human. We must be exceptionally human to deliver depth, creativity, and originality that AI cannot replicate or predict.

Meaning:

  • Constructing relationships that transcend well mannered professionalism
  • Designing studying moments that stir reflection, not simply recall
  • Main with curiosity, not simply competence
  • Having the braveness to ask, “What do I provide that is actually irreplaceable?”

As a result of the reality is, AI will quickly do ok in lots of areas of L&D. If we accept being ok too, we lose our lead.

So sure, I nonetheless consider human connection will matter greater than ever. However provided that we elevate the bar on what it means to point out up as leaders, designers, and facilitators.

Wrapping Up

Many because of Dr. RK Prasad for talking with us and sharing his helpful insights. RK was featured in our eLearning Trailblazers Checklist, and you may learn his articles by visiting his creator profile on our website, the place he covers speedy eLearning growth, AI-enabled coaching, and way more.

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